SMS Communication Program
Elite Air Quality Indoor Ltd. offers SMS text messaging to provide you with timely updates and important information about our services. By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from Elite Air Quality Indoor Ltd. at the number provided.
Types of Messages
We may send you SMS messages regarding:
- Appointment reminders for scheduled HVAC service calls
- Service updates about the status of ongoing work
- Invoices and payment notifications
- Scheduling confirmations and changes
- Service completion notifications
- Important account or safety-related information
- Occasional promotional messages about our services (if you’ve opted in)
Consent and Opt-In
By providing your mobile number and agreeing to receive SMS communications, you:
- Consent to receive automated and non-automated text messages from Elite Air Quality Indoor Ltd.
- Confirm that you are the mobile phone subscriber or have authorization from the subscriber
- Understand that consent is not a condition of purchasing any goods or services
Message Frequency
Message frequency may vary depending on your service needs and account activity. You may receive multiple messages per service appointment, but we typically send no more than a few messages per month unless you have active service scheduled.
Opt-Out Instructions
You may opt out of SMS communications at any time by:
- Texting STOP to any message you receive from us
- Contacting us directly via phone or email to request removal from our SMS list
After texting STOP, you will receive one final confirmation message. You will no longer receive SMS messages from Elite Air Quality Indoor Ltd. unless you opt back in.
Help and Support
For assistance with SMS messages, you can:
- Text HELP to any message you receive from us
- Contact us at (647) 787-6879
Rates and Charges
Message and data rates may apply based on your mobile carrier’s plan. Elite Air Quality Indoor Ltd. does not charge for SMS messages, but standard text messaging rates from your wireless carrier will apply. Please contact your mobile carrier for details about your messaging plan.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. SMS service is available on most major carriers, but availability may vary.
Privacy and Data Protection
Your mobile phone number and SMS communications are subject to our Privacy Policy. We do not sell or rent your contact information to third parties. SMS data is protected with the same security measures we apply to all personal information, as outlined in our Privacy Policy.
Changes to SMS Terms
We reserve the right to modify these SMS Terms of Service at any time. We will notify active SMS subscribers of any material changes. Your continued participation in our SMS program after changes are made constitutes acceptance of those changes.
Contact Information
If you have questions about our SMS program or these terms, please contact:
Elite Air Quality Indoor Ltd.
10 Four Seasons Place Floor 10
Etobicoke, ON M9B 0A6
(647) 787-6879